Apple’s Dominance of
the digital music market has declined as the market shifts to streaming on
demand. As Apple attempts to win back lost ground with its recently acquired
Beats music streaming services and embed the enabling app in its latest update
to the iOS operating system used on iPhones and iPads, it once again faces many
questions in court over its previous iTunes software practices within the
digital music market.
The current Californian case, brought by Melanie
Wilson and Marianna Rosen, is seeking $350 million and under its class action
status, it is estimated that the lawsuit could award damages to as many as 8
million people who purchased an iPod between September 12, 2006, and March 31,
2009. The case has evolved significantly since the original 2005 filing and now
alleges Apple made a series of software
updates to iTunes which were specifically designed to shut out competing music
stores' ability to load their songs onto iPods.
The case centres around Apple’s use of its
Fair Play DRM (Digital Rights Management) software and claims that by
restricting ITunes tracks to iPods and others’ tracks from iPods, Apple forced
buyers to use iPods instead of rival devices
between 2006 and 2009. It is claimed that this in turn artificially inflated
the price of iPods and resulted in harming consumers in the process.
Now a video of and emails by the late Steve Jobs are even being used in court as evidence against Apple.
Bonny Sweeney, the
lead plaintiffs' lawyer stated that, "Apple made those changes to its
software after top executives at Apple learned that competitors had figured out
a way to have their songs played on the iPod." He also claims that the
updates, "did not make the iPod faster, improve sound quality, did not
make the iPod sleeker or smaller or cooler," but "prevented customers
who had legally purchased songs from Apple's competitors from playing those
songs on their iPod."
Apple counter
stating that iPod prices were not set with reference to its rivals and that in
2006, rivals such as RealPlayer had less than 3% of the online music market and
had little influence on their pricing.
Apple's iTunes store
sold DRM encoded music track which not only prevented unauthorised copying but
also could not be played on competing devices such as Microsoft's Zune and that
songs from rival online stores could not be played on Apple’s iPods. The code
that would go so far as to force users to reset their iPods if they were loaded
with unauthorized MP3 files, wiping the devices clean. The code was removed
from iTunes in 2009 and now music and other licensed media purchased from other
companies can now be played on Apple devices.
It’s interesting to
note that there are many who would suggest that the DRM ‘walled gardens’ within
the ebook market have many similarities and in some cases also support hardware
offers and although they are subtly different defining what is right and wrong
may be hard.
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