Sometimes something so simple is created one wonders why it hadn’t happened before.
Today a 30 year old UK mail order and online bookseller/retailer BibliophileBooks.com has joined forces with the recently launched Collect+ to announce a new service to their tens of thousands of their internet customers.
Delivery options can be a deal-breaker for online retailers. Free delivery offers are quite common, yet until now, none offer delivery to specified convenient collection points. This new service will mean no more waiting in all day for that parcel to arrive, or that slip that says you weren’t in and can you come and collect that parcel of books. The new service offers deliver of parcels to local shops and could be a compelling prospect for customers who may have work commitments, cannot accept deliveries at the workplace, live in multi-occupancy buildings or find it risky to leave a parcel with a neighbour or outside their home.
Now parcels can be delivered to any one of thousands of local convenience stores which offer the Collect+ service and pick them up at a time that suits them.
Customers will be able to merely enter their postcode online to find their local Collect+ store and have up to 10 days from the date the parcel arrives at the Collect+ location to pick it up. Stores are open at least 9 hours a day 7 days a week. Customers who provide a mobile phone number or email address when placing their order and will be advised by text or email when the parcel has reached the local store they have nominated for collection. The parcel will be delivered to the store through Yodel (trading name for Home Delivery Network Limited) with whom Bibliophile have had an 8 year relationship.
The new Collect+ joint venture between Yodel and PayPoint PLCgives access to 3,500 selected outlets from the UK PayPoint network to ensure that over 90% of the UK population are within 2 miles of a participating store in urban areas. In terms of Bibliophile’s environmental policy, they celebrate that this service will result in far fewer wasted delivery journeys to their tens of thousands of customers throughout the UK.
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