The UK Payments Council today stated that the use of cash by consumers,
businesses and financial organisations fell to 48% of payments last year. This
means that cashless payments have overtaken cash payments for the first time in
the UK. The cash volumes are expected to fall further by 30% to some 34% over
the next 10 years. It is claimed that 4.4% of adults ‘rarely use cash and the
average ATM withdraw has fallen to £67. The previous cashless payment by cheque
has dropped to just 1% of consumer payments whereas Debit card payments have
now become universally accepted and account for 24% of payments.
We all have seen the emergence of credit and debit cards and now the
attraction of Paypal to many who simply don’t want to input their card details
every time they buy something. Even small value transaction such as a cup of
coffee are increasingly done by cards and often contactless cards. Interestingly
the migration to plastic has not resulted in a price increase or price differentiation
by the retailers. The acceptance of Paypal has been significant catching out
many traders who first balked at the higher service charges.
However, Denmark is moving closer to becoming the world's first cashless
society, with the government proposes scrapping the obligation for retailers to
accept cash as payment. They are proposing that as of next year, business such
as clothing retailers, restaurants and petrol stations should no longer be
legally bound to accept cash payments. Some 30% of the population uses an
official Danske Bank app called MobilePay, which is similar to Google Wallet and other
contactless cards and links a mobile to other users' phones or to a sensor at
the till, allowing you to confirm payments with a simple swipe on your
smartphone's screen.
The Nordic countries of Denmark,
Sweden, Norway, Finland and Iceland lead the world in cashless payments and in and
Sweden in 2013 a bank robber left empty-handed, after he found out that the
Stockholm bank he held up did not carry any cash..
What is interesting in the UK is to
look at the proportion of cash payments by sector in 2014.
It is easy to understand low basket value retailers such as discount and
convenience stores, pubs and newsagents handling cash (68%, 78.5%, 83.9% and 84.8%
respectively), and high ticket retailers such as electrical stores, petrol
stations and supermarkets handling significantly less cash (33.8%, 24.5%, 43.8%
respectively. However the odd segment identified was Bookshops with 45.5% cash
transactions which says that they are low value and maybe more convenience than
we think.
Whatever, it is clear that the move to cashless is accelerating and with
it comes the increasing risk of fraud and transactional payments to third party
system and service providers.
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