Showing posts with label organisational change. Show all posts
Showing posts with label organisational change. Show all posts

Tuesday, August 07, 2012

The Polarisation of Publishing




Publishing whatever sector, geography and format has always adhered to Pareto’s 80/20 law and in many cases less than 20% have generated even greater than 80% of revenue and unit sales. This obviously leads to a polarisation of the market, with in many cases, no more than a handful of publishers and channel operators dominating each sector. Many don’t like it, cry monopoly, but its not going away and the dilution of one operator will just be replaced by another.

We recently raised the question of the impact of the migration from print to digital revenues and asked what it would mean to organisations, supply chains and the remaining print based operations. We all know digital is happening and continues to accelerate and although we may not be able to predict where the line will be drawn, the impact will be significant and not preparing for it may be like a publishing ‘Pearl Harbour’. Perhaps today’s biggest conference circuit agenda should be on , ‘How to survive in a downsized print world.’

When Chris Anderson first coined ‘long tail economics’ in 2006, many were cynical and merely asked where the money was. It challenged the fundamental principles of the economies of scale and scope on which the 20th century was successful. However, today no one can deny that the long tail is here and not only has it arrived, revitalised the forgotten back list, inspired many authors to do it themselves, but it has challenged the industry’s obsession with front list. Penguin’s recent acquisition of self publishing operation Author Solutions, is not just about feeding the machine, it also about trying to accommodate the new long tail world and get involved in a mass movement. Amazon have once again shown great strategic vision and application with their Kindle DP programme, which could now become a significant jewel in their crown and although other players are trying to emulate it, they are playing catch up and are clearly behind the curve. Open research and access is also going to have a significant impact on some markets and change the balance of power across the value chain. However, we still to see some more moves and there are some real opportunities today that are just begging to be taken.

Only this week we read in Publishers Weekly about the demise of print back list sales which is in part down to reduced shelf space and also part down to digital offering what we believe is a more logical and better home for these works. This again impacts the balance of the market both in terms of front versus back list and also physical versus digital. the interesting question is, if the physical back list market becomes less predictable and attractive does this give publishers the confidence to digitise their back list or raise the risk that digital migration may not be rewarding? Will they merely sit on their assets, revert them, digitise them with no marketing effort, or let them slide into an orphanage? Digital may only be seen to be worth the effort if it generates sales and if the digital shelves are full how do readers find and differentiate the back list from the rest?

We are no longer talking about ‘long tail’ economics but ‘long market’ economics.

So what will be the organisational and economic impact of the seismic changes that are taking place today?  It is not just a case of responding and generating new revenues, but one of managing and protecting old ones too. We and many others believe that the 80/20 law will still prevail but that the market will become even more polarised and middle ground will change radically. One of the leading thinkers and a Director at Bloomsbury, Richard Charkin, recently is quoted as saying that, ‘publishers should now start to act and think as start-ups.’ A very scary thought for some, but a stark reality for many.

In some media sectors competitors are now working together to share investment and importantly risk and reward. Do we see a similar collaborative publishing environment, or a continuation of the ‘winner takes all’
Many still believe that digital is just about pouring the physical book content into a digital container. Whilst others believe that digital wizarderly and extras will prevail and digital content will become a full blown multi media experience. Reality will be somewhere in the middle but what is clear is that publishing will continue to polarise and in doing so create some exciting opportunities which will demand market and organisational change.

The democratisation of reading and writing is happening and the question is who will be prepared, fit, and responsive and succeed in the Brave New World of digital and physical content?

Some say the today’s weather is becoming more volatile, extreme and unpredictable. Welcome to publishing tomorrow.

Friday, April 13, 2012

The Organisational Impact of Digital


The changes in the technology market are somewhat frightening and swift and organisations we once expected to last for ever, or were seen as the new role models can soon wane. We remember, the first ‘Publishing in the 21st Century’ research paper , The organisational Impact of New Media’. We helped those stalwarts, Mark Bide and Mike Shatzkin galvanise their thinking. Then we looked at a digital world that was going to happen, some 15 years later, we now face an exploding digital market.

Only this year we have seen Kodak hit the digital wall this year.

We have also seen Nokia struggle to find the right mix as others swallow up their once dominant market share.

It is sobering that this week Facebook, in acquiring Instagram, valued the 15 month old company of 13 staff at a staggering $1 billion.

We have seen the innovative Sony in the doldrums with four years of losses. At the end of March 2011 Sony had some 168,200 employees. Now Sony has announced it is to cut some 10,000 jobs, which equates to some 6% of its workforce. Only last month Sony said that it was selling a chemical products division, shedding some 3,000 people and earlier it merged its Sony Mobile Display business with Toshiba and Hitachi to form Japan Display and in doing so effectively shed a further 2,000 jobs. Job cuts and reorganisations are not new at Sony. In the Global Fincial Crisis at the end of 2008 they shed some 16,000 employees.

We often think of businesses in simple terms of turnover, employees, profit, but today these can be inhibitors, which make the ship heavy and difficult to tack quickly whilst others prove far more nimble and react to changes far quicker.
This week many are debating the perceived justice or injustice of the DOJ decision on the ‘Agency’ pricing model. What may be more interesting is to debate the organisational changes that will have to happen within ‘publishing’. Big is not always best and not all of today’s players will make it to tomorrow. What is the ideal publishing organisation of tomorrow? How will it be structured different from today? What will the difference between the various sectors? Who will be best positioned to seize the new opportunities?

What is clear is that change is not just about content and seize is not about people but how you deploy them.