Showing posts with label community hubs. Show all posts
Showing posts with label community hubs. Show all posts

Thursday, February 05, 2015

Where Libraries Are Sited Is As Important As What They Do?



Public Libraries where often built as large standalone buildings in the central Victorian and Edwardian civic centres, many of which remain today. They then spawned local branches with the expansion of the suburbs and even had mobile units to cater for the rural areas. Currently the role and overall library offer is being brought into constant commercial and digital question. Where should they be sited? What should they provide? What is their role in the community? What is difference between local, civic and national Libraries?
As UK retail profiles continue to change The Local Data Company, which monitors 3,000 town and shopping centres and retail parks, said 20% of shops in the North of England were now empty, compared 10% in the South and that 20% of the shops it tracked had been empty for more than three years, amounting to almost 10,000 outlets. So we have retail space and changing retail consumer habits.
However, it is no longer merely going out of town. UK Supermarkets are having to rethink their store strategy and property portfolio in light of the threat from the bargain market and from the quality end. Big is no longer best and out of town doesn't fit with changing consumer behaviour away from the bulk buy to more frequent convenience shopping. The likes of Tesco has named some 43 stores it is closing across the country. In November, Sainsbury's said it was scrapping plans for new stores, while Morrison’s plans to close 10 loss-making stores this year and there is now a growing number of empty undeveloped space sitting vacant. However Asda, Lidl and Aldi continue to expand but how long Asda will do so is debatable.
So what has the changing retail habits and property mix got to do with public libraries? This week we made aware of a large WalMart store which was abandoned by the retailer in McAllen in the Rio Grande Valley. The city took the bold step to spent $24 million and transform the abandoned store into a 123,000-square-foot public library and community hub. The building now includes a computer lab, a cafe, meeting rooms with videoconferencing capabilities and a 180-seat auditorium. It effectively released their old, cramped 40,000-square-foot main library, and placed it back in the center of the community. The American LibraryAssociation and the InternationalInterior Design Association, were so impressed that they named it the overall winner of their 2012 LibraryInterior Design Awards 
Across the US there are some 130 former Walmarts available and the question on how to reuse these and other ‘boxes’ is now being seriously looked at by all and the success of this and other library community hubs is evident with visitors and activity. Not every ‘big box’ is becoming a library and there are many examples of transformations across the US. 
There are many examples where libraries have been located within shopping malls and this concept is not new but the idea of shops within a library may be more novel. Another potential opportunity is to tie libraries and social services into new housing developments in a similar way to how social housing is tied into new developments. This could mean that once a development area reaches a certain size or density then those developments within that area are obliged to contribute a little bit more to the community. Greenwich has done something similar in the new East Greenwich development where it has relocated a public swimming pool, a public library and small housing and social offices within a new private housing development.

Whether it locating libraries within malls, creating malls around libraries, location libraries with new housing developments or some other variant, the case is that libraries belong in communities and should not be standalone propositions. Libraries need to do more than simply offer access to books and other information and material. They need to be designed and sited for the 21st century not the 19th century.
InfoDocket Articles:
Other Documents:

A List of some of the libraries located in US Malls.



Friday, January 18, 2013

Can The Public Library Deliver That Golden Egg?



Why do we allow the goose that could lay a golden egg to decline? If you could envisage one service , one hub, one recognised body from today that could do battle with the internet’s digital  omnivores and add real value, it would not be the big chains, nor the media chains, not the independent bookstores and not even the supermarkets, but could be the public library.

The public library has the real ability to add real value and to be a real community hub in social network community world. But does it understand this, or as in the UK, is it obsessed with its statutory obligations and keeping everything ‘as is’ at all costs? Are the ‘Shhh, no noise’ signs actually hiding a sleeping environment that is simply not listening to the market and its customers?

We are witnessing harsh funding cuts, a worrying migration to voluntary services, the wholesale dumping of every customer facing civic service into the library’s ‘underused space’ and a general lack of leadership and digital direction within the public library community.

This last week we read about further potential cuts to library services in Newcastle, Sheffield and Islington, but today’s  budget cuts of today are not so much a result of the current financial climate but the years of lack of leadership, coherent strategy which have lead them to be seen as ‘soft targets’ for decline and cuts today. Joining up the service dots now is proving a challenge in an environment full of different agendas and too many experts. Many ‘talk the talk’, but few ‘walk the walk’ and innovation is often viewed as ‘not invented here’. There are as with any diverse group, exceptions which will get quoted to rebuke this view, but the majority remain wedded to the past, or find them selves struggling to treat the patient that is now past plasters and bandages.

Has the media and publishing community really helped? Where they there when the market started to turn digital, or sitting on the side looking after their own interests? Why is the only real substantial offer in the UK libraries from the US Overdrive? Why are some publishers still undecided on how to licence ebooks to libraries and some more concerned about reorders for no worn out digital copies than promoting open lending? We will give books away to promote reading. We will support 15 million unit promotions with junk food giants, but we still fail to resolve the digital economics of ebooks in a library world. There is no national incentive to build a UK digital library to serve all but several initiatives to outsource the core business to others such as Overdrive.

Perhaps we are dreamers, but replicating digital programmes in every community and ‘cut and pasting’ Overdrive’s API onto the back of the library system is not a viable long term solution and is not a sustainable model.

Some have suggested that libraries should only be able to lend digital books from the physical library. We wish they had used the same logic on the High Street, but again we all know how ludicrous that argument would have been. Libraries now have to be available 365 x 24 x 7 and the internet offer today in many is woefully short of offering that service. It’s not just about digital its about community service and that should not stop when the librarian shuts the door. 

Some have struggled to define what staffing resources should be in the front line. Its not about staff but resources and access to them. Educators are realising that all teachers are not equal and that the ‘best of class’ resources can be brought in by services like TED Ed. We can’t expect staff to be experts in everything and have knowledge of all things, they should be great with people, know where to find the best help, engage  are developing why do we believe that every librarian is perfect? The key is to adopt a uniform approach that engage in many ways and levels and that owns the interface until the customer is satisfied. Libraries don’t need an Information Managers but a Customer Mangers with access to information. 

We have to recognise that Amazon is just one step away from being a universal library today! Look at FreeTime, LoveFilm, Audible, or their own ebook lending programme and ask what is different to a library. Google and Wikipedia are accepted as the sources of information that is good enough for the majority and available in a click. Google is scanning in the world’s top libraries and amassing a significant body of work. They will only hold it once and they can serve it to answer any search , or as a feed, or to sell and of course to growth advertising revenues. If Amazon has the media and Google the information what does the library have except the legacy and cost? The key is collective vision and co-operation, something often foreign to ‘information managers’.

Why do we believe that libraries have a place tomorrow and can lay that golden egg? How do we think that they can offer real value to the community? Why do we think that they can fare any better than the doomed chains when pitted against the Internet omnivores?

They are community hubs, funded by the community for the community and not merely to satisfy the letter of a law. They are meeting places and social hubs. They are sources of and access to information. If they focus on these aspects they can justify there future. However co-operation and a dramatic reduction of duplication and resources are the keys and the question should be how the communities can be structured to enable this and deliver that golden egg. 

Some of the many related blogs: